Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannotbe returned . We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refundsare granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that hasbeen opened
- Any item not in its original condition,is damaged or missing parts for reasons not due to our error
- Any item thatis returned more than 30 days after delivery
Refunds (if applicable)
Once your returnis received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Ifyou are approved , then your refund will be processed , and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refundis officially posted .
Next contact your bank. There is often some processing time beforea refund is posted .
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@lighthousetattoo.co.uk.
Sale items (if applicable)
Only regular priced items maybe refunded , unfortunately sale items cannot be refunded .
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@lighthousetattoo.co.uk and send your item to: Lighthouse Tattoo & Piercing Studio, 7 Queens Road , Brighton, BN1 3WA, United Kingdom.
Gifts
Ifthe item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received , a gift certificate will be mailed to you.
If the itemwasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product,you should mail your product to: Lighthouse Tattoo & Piercing Studio, 7 Queens Road , Brighton, BN1 3WA, United Kingdom
You willbe responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable . If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has
- Any item not in its original condition,
- Any item that
Refunds (if applicable)
Once your return
If
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund
Next contact your bank. There is often some processing time before
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@lighthousetattoo.co.uk.
Sale items (if applicable)
Only regular priced items may
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@lighthousetattoo.co.uk and send your item to: Lighthouse Tattoo & Piercing Studio, 7 Queens Road
Gifts
If
If the item
Shipping
To return your product,
You will
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.